Support Reply Writer in your brand tone
Fast replies that keep the exact tone your customers know — built from your own best replies, so a new hire's first ticket reads like your tenth year.
Support replies · aiming for 40–150 words · No signup · 2,000 free words a month · We don't store your text
Your result appears here
Three steps, about 30 seconds
- 1Paste something you wrote — 40 words is enough.
- 2Tell us what to write or paste text to rewrite.
- 3Get it back in your voice with style + originality scores.
No signup · 2,000 free words a month · We don't store your text
How it works — three steps, about 30 seconds
- 1Paste your best past replies as the brand style sample.
- 2Paste the ticket and the resolution you're offering.
- 3Get a reply in the house tone, ready to send.
Before and after
Generic AI output
Dear valued customer, we sincerely apologize for any inconvenience this may have caused. Our team is looking into the matter and will get back to you as soon as possible.
In the author's style
You're right — the export dropped the last column, and that's on us. A fix is going out tomorrow morning; I'll email you the moment it's live. If you need the file today, reply and I'll run it manually.
Names the actual bug, gives a real timeline and one next step instead of a template apology.
What makes a great Support replies
- Name the actual problem in the first line — it proves you read the ticket.
- Apologise once, briefly, then move to the fix.
- Say what happens next and when; vagueness creates follow-up tickets.
- Keep the brand temperature consistent whoever is typing.
- No jargon, no internal terminology, no blame.
What people write with it
Questions
Can the whole team share one brand voice?
Yes — build the profile from your best replies and save it. Every teammate generating from that profile writes in the same tone.
Will it invent a policy or a refund?
No. The generator is blocked from inventing facts, timelines or policies — it only uses what's in your brief.
Can I use it for chat as well as email?
Yes. Ask for a chat-length reply in the brief and you get a shorter, less formal version.
Is it free?
2,000 free words a month, 5,000 a month with a free account.
Related tools
Keep your style in one place
A free account gives you 5,000 words a month and up to 10 saved style profiles — guests get 2,000.